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Membership resources 
Resources on membership engagement, made for membership managers


Learn how the Washington State Association of Counties' new membership platform has reinvigorated member engagement and helped to consolidate data and… More...

Using AI for membership success

Explore how membership associations can use AI to improve the membership experience. More...


Maximising Membership Engagement in the Digital Age

From setting up your members for success to measuring member engagement, this guide contains proven strategies and top tips for successfully engaging …

10 steps to buiIding better online communitiesㅤ

Connected communities are impactful for so many reasons; now more than ever, people are finding reasons to connect virtually. This guide explores how…

Virtual reality: 7 steps to deliver trade association events online

For trade associations, delivering an events programme 'virtually' that sustains the same level of engagement and provides value for members is not on…


Encouraging Business Networking.

How to turn your online community into a valuable networking opportunity for your members' businesses

Developing a Digital Community Webinarㅤ

Building a community from scratch isn't easy, but with consistency and a common goal, founder of Higher Ed Social and expert in higher education marke…

Case Studies

Case Study - Universidad Adolfo Ibáñez (UAI)

Read about how UAI, a leading private university in Chile, got almost 5000 members to sign up to its new online alumni community in the first six mont…

Case Study Booklet - Membership Organisations

In this booklet, you'll find snappy case studies from a variety of membership organisations around the world who have used ToucanTech to bring togethe…

Shell Pensioners Association Case Study

The Shell Pensioners Association is a network for ex-Shell colleagues to keep in touch with one another, share memories and updates, and stay informed…


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