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Community resources 
Resources on community, made for community managers

Articles

How membership associations have adapted to online engagement & preparing for different member needs More...

Launching a new community: see how three membership & charitable organisations are connecting & supporting their communities online More...

How to track engagement beyond giving: Reporting on the metrics that matter More...

E-books

10 steps to building better online communitiesㅤ

Connected communities are impactful for so many reasons; now more than ever, people are finding reasons to connect virtually. This guide explores how…

Virtual reality: 7 steps to deliver events online

Delivering an events programme 'virtually' and sustaining the same level of engagement is not only possible, but can be even easier online. Forget abo…

Guides

Webinars

Engaging with Vulnerable Peopleㅤ

As a result of COVID-19, many supporters have become vulnerable and charities, schools and fundraisers must navigate difficult processes to engage wit…

Engaging with the Over-50sㅤ

The 50+ demographic is a high-value group for potential marketing and fundraising campaigns but you can't use a one-size-fits-all approach. Find out f…

Encouraging Business Networkingㅤ

How to turn your online community into a valuable networking opportunity for your members' businesses

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