Location: Remote/ from home/ from ToucanTech’s London HQ in Shepherd’s Bush (we have a flexible working policy but like to get together in the office when we can!)
Reporting to: Customer Director, ToucanTech
Salary: Competitive base with quarterly commission and an annual bonus
Start date: March/April 2023
ToucanTech is a smarter community software to help organisations engage their members, streamline processes and amalgamate multiple systems into one. The platform combines a CRM, website builder, email, events, forms, payments, a mobile app and more.
More than 300 organisations across 27 countries use ToucanTech to operate more efficiently and increase engagement from their communities. Our customers are cause-based and make a positive difference in the world. They include a range of schools, charities, universities, museums, professional associations and clubs.
50 Toucans work in London, Lisbon and Sydney in tech, product, data, customer, marketing and sales roles. You’ll be a good fit if you’re naturally curious and like to be challenged and if you want to help community managers achieve more with smarter software.
About This Role
We are looking for a high-energy, tech-savvy early-stage career professional to join our Customer Success team during an exciting stage of fast growth for ToucanTech. You will be a natural communicator who’s adept with software, data and design and you’re interested in our customer base: schools, non-profits and membership groups.
Your responsibilities will include:
Your skills and experience
Salary and benefits
We offer a competitive base salary and an annual bonus linked to customer renewal and upsell targets.
Some of the benefits of this role:
Please note that at this time we are not able to sponsor foreign working visas, so you will need to have the right to work in the UK.
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