Customer Account Manager/Executive (depending on experience)
Location: Remote/ from home/ from ToucanTech’s London HQ in Shepherd’s Bush (we have a flexible working policy but like to get together in the office when we can!)
Reporting to: Customer Director, ToucanTech
Salary: Competitive base with quarterly commission and an annual bonus
Start date: September/ October 2022
ToucanTech is a smarter community software to help organisations engage their members, streamline processes and amalgamate multiple systems into one. It encompasses a CRM, website builder, email, events, forms, online payments, a mobile app and more.
More than 270 organisations use ToucanTech across 27 countries, including schools, charities, universities, museums, professional associations and sports clubs - and we're only just beginning!
About This Role
We are looking for a high-energy, tech-savvy early-stage career professional to join our Customer Success team during an exciting stage of fast growth for ToucanTech. You will be a natural communicator who’s adept with software, data and design and you’re interested in our customer base: schools, nonprofits and membership groups.
Your responsibilities will include:
Your skills and experience
Salary and benefits
We offer a competitive base salary and an annual bonus linked to customer renewal and upsell targets.
Some of the benefits of this role:
Please note that at this time we are not able to sponsor foreign working visas, so you will need to have the right to work in the UK.
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