Location: Fully Remote, accepting candidates from across the UK (with the option to work from our office in Shepherd's Bush, London)
Reporting to: Product Director and dotted line to Marketing Director
Start date: ASAP
ToucanTech provides customers with an all-in-one community website and CRM so they can spend less time on admin and more time serving their communities - think of us as a private Facebook / LinkedIn for Schools, Charities and Professional Organisations. We have over 200 customers and have helped them to raise over £2m! Last year, we also raised £1m in investment financing to help us reach many more…
This is where you come in!
We’re looking for someone who wants to be part of a high energy group and will be excited to help us attain and retain customers, by excellently disseminating information about our product upgrades. Youʼll create content on new releases for sales materials, customer guides and FAQs, training videos and direct communications and will support our customer success, technical support, sales and marketing teams with accurate and user-friendly information.
If you're enthusiastic, have a winning way with words and an ability to translate technical information accurately into everyday language, weʼd like to speak to you.
About this role
We are looking for a talented, smart and enthusiastic product storyteller to join our experienced product team. Your responsibilities will include:
You'll be part of a product team of eight people working alongside a larger technical team with six full time web developers. ToucanTech also has staff working in data, sales, marketing, operations and customer support and training.
Your skills and experience
Salary and benefits
Final note on ToucanTech
With around 45 employees, it’s a fantastic opportunity to join an organisation at a time where we’re expanding rapidly, while still maintaining the benefits of a scale-up environment.
There is a clear focus on training and development. You'll be working in a fast-paced, ever changing workplace where we challenge each other daily, and we are looking for someone who will be comfortable in this environment. We maintain a clear emphasis on employee wellbeing and happiness, both in and outside of work.
Please send your CV or link to your LinkedIn profile and a few sentences about why you would be fantastic for this role to firstname.lastname@example.org. We will ask you to complete a short test as part of the application process.
Unfortunately, at this time we are not able to sponsor foreign working visas, so you will need to have the right to work in the UK.
We look forward to hearing from you.